Carry an entire marketplace of certified technicians, domestic assistants, creative experts, and emergency specialists directly in your pocket.
Engineered with a lightweight footprint under 18 megabytes, I'NEED offers instant proximity radars, verified credentials, and direct WhatsApp communication with zero middleman markups.
Choose the installation method suited to your mobile device and data connectivity preferences.
We recognize that high data prices and storage limitations impact everyday mobile users.
The I'NEED app is engineered to download rapidly over standard 3G/4G connections and function seamlessly even on devices with limited internal storage.
The mobile application provides specialized workflows designed for real-world interactions on the move.
Calculates physical travel distance between your current location and active service providers with street-level accuracy.
Instantly transfers job details, photos, and location coordinates directly to the artisan's WhatsApp without copying numbers.
Show an electrician the faulty wiring or a plumber the leaking pipe via live video calling before they leave their workshop.
Verified compatibility across standard mobile operating systems and hardware configurations.
We test every application build on entry-level smartphones common across Kenya to ensure consistent, responsive performance without system stutter or rapid battery drain.
Android 8.0 (Oreo) through Android 15. Supports Samsung, Tecno, Infinix, Xiaomi, and Nokia.
iOS 15.0 and newer. Full PWA standalone and native wrapper support for iPhone and iPad.
Under 18 MB download size. Dynamic image cache pruning prevents internal memory exhaustion.
Adaptive WebP image compression reduces data usage by up to 75% compared to standard image portals.
The I'NEED mobile application adheres strictly to the highest security guidelines established by Google Play Protect and Apple Developer Standards.
We never request permissions that are unnecessary for service matchmaking. Camera and microphone access are utilized exclusively during active portfolio photo uploads or live client-provider video calls.
All phone verifications utilize cryptographic SMS one-time passwords (OTP), and account authentication states are protected with biometric Touch ID / Face ID hardware keys.
Full compliance with Kenya's Data Protection Act 2019 regarding personal coordinate privacy and identity document storage.
Our engineering team is continuously pushing mobile updates. Features currently under active field testing include:
Access previously browsed provider profiles and contact records even during network outages in basement garages or remote sites.
On-device fingerprint sign-in allowing busy tradespeople in workshop conditions to confirm jobs instantly without typing passwords.
Spoken queries allow users with varying literacy levels to voice their needs naturally and receive matching certified specialists.
We invite power users, certified artisans, and tech enthusiasts to participate directly in our mobile application preview releases.
Beta testers receive early access to unreleased capabilities, direct communications channels with our mobile software engineers, and dedicated onboarding support.
Your real-world feedback from construction sites, fabrication workshops, and residential homes directly informs our update priorities and interface refinements.
No device storage? You can access the complete I'NEED ecosystem instantly without installing from any app store.
Our web application is built as a high-performance progressive web app (PWA) that loads instantaneously in Google Chrome, Apple Safari, Microsoft Edge, or Mozilla Firefox.
